Strategic Human Capital Management Program (SHCM)

The Strategic Human Capital Management Program (SHCM) helps organizations improve the quality of their human resource management systems and application of human capital through:

• alignment of their human resource policies and practices with their organizational strategies and missions;
• conducting benchmarking studies, literature reviews, and market pay surveys;
• workforce planning and accurate identification of human capital gaps and priorities;
• development and implementation of appropriate human resource management solutions, including compensation systems, job classification methods, competency models, leadership development plans, and selection processes;
• development of human resource metrics, human resource scorecards, and return on investment (ROI) analyses;
• evaluating customer satisfaction and customer service delivery; and
• conducting program evaluations to analyze the effectiveness of human resource management systems and the use of human capital

Program Manager Dr. Gina Medsker 
Phone: (703) 706-5639 Email

Staff List: SHCM